Privacy Policy

Festra (“we”, “us”) is a free tool that compiles Australian government open data into a liveability map of Australia’s capital cities. This policy explains what personal information we handle and how, consistent with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

• On-device preferences (no account needed). Your chosen lens/persona, priority weights, suburb shortlist, and recently viewed areas are stored in your browser's localStorage only. They stay on your device, are not transmitted to us, and you can clear them any time from the Your data page or your browser settings.
• Email address - only if you provide it. If you send feedback, we collect the email address you enter (it is optional), along with your message and the page you were on. If the optional account service is available and you sign in, we use your email to send the one-time sign-in link and identify your synced profile. Email update alerts are not available yet.
• Standard server logs. Our static host and content-delivery / map-tile providers may log technical data (IP address, browser type, timestamps) to deliver and secure the site, as is standard for any website.

We do not collect payment information, do not show advertising, and do not run behavioural ad-tracking.

• Form handling. When configured, feedback is delivered via Formspree, a third-party form processor based in the United States, which receives the email and message you submit in order to forward it to us. When no form processor is configured, the feedback button may instead open your own email app (a local mailto link), in which case nothing passes through a third party.
• Optional account sync. If the account service is available and you sign in, your email address and synced copy of your Festra preferences/profile are handled by the account API used by this site. If the service is unavailable, the app falls back to on-device data.
• Hosting & map tiles. The site is served as static files by our host; the base map is loaded from a map-tile provider and © OpenStreetMap contributors. These providers may receive your IP address to serve content.

We never sell your personal information. We only share it with the processors above to provide the features you request.

We run our own privacy-friendly, cookieless analytics to understand which pages and features are used, so we can improve the product. This is first-party - the data goes into our own database (Cloudflare D1), not a third-party tracker - and we never sell or share it.

What we record: page views and a small set of product events (for example, “opened the map” or “viewed a report”) - each with an event name and content-free properties (such as a region code or a yes/no flag), plus a coarse location (country and state). We set no cookies, store no IP address, and build no cross-site tracking or behavioural profile. Festra sends no name, email, address, or anything that identifies you - only the event name, the content-free properties, and the coarse location above (the endpoint also restricts what it will store to that shape). Events are kept only as long as they are useful for understanding and improving the product.

We may also enable Cloudflare Web Analytics (also cookieless) for basic visitor counts and page-speed measurement.

To send the sign-in link, sync data, or feedback responses you request, to operate and secure the site, and to improve the data and features (for example, acting on a data-problem report). On-device preferences exist purely to personalise your own view.

On-device preferences persist until you clear them. If you sign in, synced preferences/profile data persists until you delete the synced copy or ask us to delete it. Feedback messages are kept while we act on them.

Under the APPs you may request access to, correction of, or deletion of personal information we hold about you. To exercise these, use the Feedback button or the contact below. You can delete all on-device data yourself from the Your data page.

The service is intended for a general adult audience (movers / renters) and is not directed at children.

We may update this policy; the “last updated” date above will change. Questions or privacy requests: use the in-app Feedback button. If a complaint is not resolved, you may contact the Office of the Australian Information Commissioner (OAIC).